EnglishDelivery & Returns
Delivery Information
Welcome to CrazyGamer! We understand that getting your items quickly is important to you, so we make every effort to process your order swiftly. Here's how we bring our gaming goodies straight to your door:
Orders placed before 4pm from Monday to Friday are dispatched the very same day, so you're never far from your next gaming adventure. We primarily use Royal Mail's 24 hour fully tracked service to ensure a reliable and efficient delivery. For those special finds in our computing section, we ship directly from our supplier via DPD.
Our shipping fee is a flat rate of £4.99 for orders under £100. But remember, orders over £100 come with the added bonus of free delivery! Currently, we're focused on delighting our customers within the UK, but stay tuned for our international delivery options in the future.
Don't forget to check out our Coupons Page for exciting shipping discounts.
Returns Policy
Your satisfaction is our top priority at CrazyGamer. We've streamlined our returns process to be as simple and stress-free as possible:
If you're not completely happy with your purchase, let us know! You can return your item(s) within 14 days. Our hassle-free returns are powered by Royal Mail's Returns Service. Just don't forget to include your order number!
Please note, a small fee of £4 for return postage will be deducted from your refund, unless the error was on our part. While we aim for perfection, we're not responsible for issues due to incorrect address information or if you're unavailable to receive the delivery. For specific conditions on used video games and consoles, please refer to the details listed on our website.
Cancellation Policy
Changed your mind? We've got you covered. Here's how you can cancel or amend your order:
If you need to make changes or cancel your order, please contact us before 2pm on the same day of your order. For orders that have already been dispatched, our returns policy will guide you through the next steps.
